Troubleshooting Sound 4 WinModems in Windows 98
After you install Microsoft Windows 98 on an NEC or Packard Bell computer that includes a Sound 4 WinModem, you may experience one or more of the following symptoms: The modem does not appear in...
View ArticleTroubleshooting with Software or Hardware for Visually Impaired
This article describes how to troubleshoot computer issues when your Windows 95-based or Windows 98-based computer is configured to use software or hardware for the visually impaired (such as screen...
View ArticleInvalid Page Fault Errors Occur in Windows
If you are using Windows 95 or Windows 98, you may receive the following error message: This program has performed an illegal operation and will be shut down. If the problem persists, contact the...
View ArticleYou cannot open HTML Help files from Internet Explorer after you install...
After you install security update 896358, downloaded Compiled Help Module (CHM) files do not open as expected. A workaround is available.
View ArticleWindows 98 Mouse.txt File
This article contains a copy of the information in the Mouse.txt file included with Windows 98. This file is located in the Windows folder after Windows 98 is installed....
View ArticleInternet Explorer Issues Extra Challenge with NTLM Authentication
If you are using Windows NT Challenge/Response (NTLM) authentication on your proxy server but a remote Web server uses Basic authentication, Internet Explorer may prompt you for your credentials one...
View ArticleHow to Restore Windows 98 from a Full System Backup
This article describes how to use the System Recovery wizard to restore a full system backup of Windows 98. The System Recovery wizard restores the data on your computer by installing Windows 98 with...
View ArticleUnable to Select a Higher Screen Area in Display Properties
When you try to increase the screen area in the Display Properties dialog box, you may be unable to choose a higher screen area. For example, your monitor may support a maximum screen area of 1600 X...
View ArticleError Message: Sbs.drv Cannot Load Because Vsbs.386 Is Not Available
(231768) - If you are located in France and you attempt to dial a number in one of the French overseas territories, an incorrect number may be dialed and you may not be able to connect. The...
View ArticleHow to Install Windows98 Into a New Folder
(249882) - You may notice multiple Recycle Bin icons in folders as well as in the root folder of your drives. These multiple Recycle Bin icons may not appear until you delete a file. This behavior can...
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